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// Refund and Returns Policy

// Refund Policy – ZICA Pune

Transparent. Fair. Student-Focused

Refund Policy

01

Admission Fee / Registration Fee

  • The Admission / Registration Fee is strictly non-refundable under any circumstances.
  • This fee reserves your seat and covers administrative & onboarding costs.
02

Course Fee Refund (Before Batch Commencement)

A refund request raised before the commencement of the batch will be eligible as follows:

  • 75% of the tuition fee will be refunded if the request is submitted within 7 days from the date of fee payment.
  • 50% of the tuition fee will be refunded if the request is submitted after 7 days of payment but before the batch starts.
  • GST, taxes, and processing charges are non-refundable.
03

Course Fee Refund (After Batch Commencement)

Once the batch has commenced:

  • No refunds will be processed for any portion of the course fee.
  • This includes scenarios such as change of interest, relocation, medical reasons, or inability to attend classes.
  • Students may request batch transfer, subject to management approval and seat availability (additional charges may apply).
04

Installment-Based Payments

  • All installments must be paid as per the agreed payment schedule.
  • Failure to pay installments on time may lead to suspension of classes until dues are cleared.
  • Installments already paid are non-refundable.
05

Refund Eligibility for Modular / Short-Term Programs

Since these programs are shorter in duration and resource-intensive:

  • No refunds will be applicable once admission is confirmed.
06

Refund Process

To request a refund (where applicable):

  • Submit a written application to the Centre Head / Administration Office.
  • Attach the original fee receipt and ID proof.
  • Approved refunds will be processed within 15–30 working days to the bank account provided by the student.
  • No cash refunds will be issued.
07

Non-Refundable Components

The following components are non-refundable under all circumstances:

  • Admission / Registration Fee
  • GST or any government tax
  • Processing or administrative charges
  • Examination fees (if applicable)
  • Fees paid for workshops, bootcamps, events, or certifications

Disclaimer

ZICA Pune reserves the right to update or revise the Refund Policy at any time based on organizational, regulatory, or operational needs. The policy applicable at the time of admission will apply

We Value Your Trust

Our aim is to provide complete clarity and maintain a professional and student-friendly approach in all our processes. If you have any questions regarding this policy, our team will be happy to assist you.

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